The shipment of your package
Packages are usually shipped within 2 days of receiving payment and are shipped via BRT GLS and DHL couriers with tracking. No matter what type of shipping you choose, you can request to receive a link to track your package online. Delivery is made to your home by our courier, in case of absence, your order will go into storage at the shipper's premises.
Shipping rates include handling and packaging charges and postage, except for customs duties. Transport costs vary according to the destination of the shipment. We recommend that you group your items together in one single order.
We are unable to group two separate orders placed separately, so shipping costs will be charged for each of them.
In the event that the customer, for any reason, does not proceed with the collection of the shipment, the costs related to the return to our headquarters of the items, amounting to 7.90€ for orders delivered in Italy and 19.90€ for orders delivered abroad, will be borne by the customer and will be deducted from the total refund amount.
Shipping in Italy
Shipping via GLS or BRT courier FREE over 39,99€!
Shipping via DHL courier € 19.9 throughout Europe EU and € 29 throughout Europe not-EU
Any additional customs duties will be borne by the customer.
All orders placed with pickup and payment in store will be treated as in-store purchases and a tax receipt will be issued. Any changes will be made in the store and not shipped, any returns will be treated with the generation of purchase vouchers valid for the purchase of items displayed in stores (not online).
Under Article 52 et seq. of Legislative Decree 206 of 2005, if the customer is a consumer (i.e. a natural person who purchases the goods for purposes not related to their professional activity) has the right to withdraw from the purchase contract for any reason, without the need to provide explanations and without any penalty. You can use the RIGHT OF WITHDRAWAL OR REGRET, contacting us first and then sending the purchased product at your own expense WITHIN 14 DAYS from the date of receipt, IN INTACT PACKAGING to:
Annamaria Calzature & Accessori
Centro comm. CESURE Via Rossini 8
05100 Terni (TR)
Phone +39 0744 276302
RETURNS - Returns are at the customer's expense except in case of defect, product not conforming to the description and any error attributable to annamariacalzature.it